Information Collection and Use
When you visit www.realpac.ca,our site may automatically record some general information such as the host name or Internet Protocol (IP) address of the computer that has contacted our website and the domain from which you accessed our website. REALPAC uses this information for internal statistical purposes only, to help us make our website more useful to visitors.
We do not automatically gather any personal information from you, such as your name, phone number, email or address. This information is only obtained if you supply it voluntarily.
Customer information we obtain from you, such as, your name, address, telephone number, credit card information, will be used to process your requests for products, services and information. We may use your personal information to conduct specific advertising relating to REALPAC products; to promote REALPAC sponsored events; to improve or enhance web content and customer communication; and to contact you.
All REALPAC employees who are granted access to customer records understand the need to keep this information protected and confidential and to use the information only for the purposes intended.
You can decline to receive email and otherwise from REALPAC. At any time, you may ask that email be discontinued by simply replying to the email and informing us of your preferences.
We do not sell, share, transfer or otherwise provide your personal information to any third parties, except as required by law, or as is necessary to provide you with a full range of our products and services.
Confidentiality and Security
REALPAC limits access to your information to employees and authorized service providers who it reasonably believes need to have such information in order to provide products and services to you.
REALPAC takes all reasonable steps to protect the confidentiality of your information. We have technological and operational security policies and procedures in place to protect your personally identifiable information from loss, misuse or alteration.
Access To Personal Information
Upon your request, REALPAC will provide details of any personal information it has collected on you. Requests for access to personal information should be sent via email to the contact noted below. Personal information will be updated or deleted at your request.
We may provide links to other websites not under the care or control of REALPAC. We are not responsible for the privacy, practices or contents of these other websites. We encourage you to review their privacy policies when linking to these websites.
For questions or comments regarding this policy or for additional information, please contact Sandra Dos Santos, Director, Industry Affairs & Compliance, 416.642.2700 x222.