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Privacy Policy

REALpacis committed to providing visitors with a web site that respects their privacy. This page summarizes the privacy policy and practices on Please read this statement so that you know what our practices are regarding the privacy of your information.

Information Collection and Use

When you visit,our site may automatically record some general information such as the host name or Internet Protocol (IP) address of the computer that has contacted our website and the domain from which you accessed our website.REALpac uses this information for internal statistical purposes only, to help us make our website more useful to visitors.

We do not automatically gather any personal information from you, such as your name, phone number, email or address. This information is only obtained if you supply it voluntarily.


Cookies are small files that web sites on the internet create and maintain on your computer.REALpac uses cookies to store account login information and track certain information about the activity on its Website. You may choose to accept or refuse a cookie; however, users who have their cookies option turned off will not be able to enter the secure online store areaof our site.

Customer Services

Customer information we obtain from you, such as, your name, address, telephone number, credit card information, will be used to process your requests for products, services and information. We may use your personal information to conduct specific advertising relating to REALpac products; to promote REALpac sponsored events; to improve or enhance web content and customer communication; and to contact you.

All REALpac employees who are granted access to customer records understand the need to keep this information protected and confidential and to use the information only for the purposes intended.

By purchasing a REALpac publication or voluntarily registering to receive publications, notice of updates and new publications, etc. you agree to the REALpac Privacy Policy.

You can decline to receive email and otherwise from REALpac. At any time, you may ask that email be discontinued by simply replying to the email and informing us of your preferences.


We do not sell, share, transfer or otherwise provide your personal information to any third parties, except as required by law, or as is necessary to provide you with a full range of our products and services.

Confidentiality and Security

REALpac limits access to your information to employees and authorized service providers who it reasonably believes need to have such information in order to provide products and services to you.

REALpac takes all reasonable steps to protect the confidentiality of your information. We have technological and operational security policies and procedures in place to protect your personally identifiable information from loss, misuse or alteration.

Access To Personal Information

Upon your request, REALpac will provide details of any personal information it has collected on you. Requests for access to personal information should be sent via email to the contact noted below. Personal information will be updated or deleted at your request.


We may provide links to other websites not under the care or control of REALpac. We are not responsible for the privacy, practices or contents of these other websites. We encourage you to review their privacy policies when linking to these websites.

Notification of Changes to Privacy Policy

Changes may be made to this privacy policy from time to time. Any changes to the privacy policy will be made available to all users at the current link.


For questions or comments regarding this policy or for additional information, please contactCarolyn Lane, VP, Research & Communications at (416) 642-2700 ext. 223 or at

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77 King St W, TD North Tower
Suite 4030, PO Box 147
Toronto, ON M5K 1H1 CANADA
P: 416-642-2700
F: 416-642-2727
Toll-Free: 1-855-REALPAC(732-5722)